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Park City Group customers include mature and well-established, as well as emerging and fast-growing, companies in retail and hospitality. These companies, ranging in number of locations from less under 100 to several thousand, use the ActionManager family of software products to solve one of their most challenging issues: achieving and maintaining flawless operational consistency while radically reducing cost.
Customers initially implement a small number of ActionManager modules, based on their prioritized business needs. After experiencing ActionManager products' uniquely flexible, modular, enterprise-wide architecture, most Park City Group customers abandon the traditional piece parts approach to technology and implement additional ActionManager products to create a fully-integrated solution set.
Significant customer successes from implementation of ActionManager modules include improved operational consistency, radically reduced and simplified administrative processes, accelerated decision making, and increased focus on customer service. Examples of breakthrough benefits resulting from ActionManager implementations include:
- A specialty retail chain focused on reengineering the hiring process used Park City Group interviewing and skills assessment software to eliminate 26 paper forms and dramatically compress the hiring cycle from 2 weeks to 3 days.
- A retailer with 5,000 employees spread across 600 stores used the ActionManager TimeMeter module to eliminate $650,000 in early clock-ins and late clock-outs.
- A fast food company used the ActionManager CashSheet software to consolidate 8 different cash sheets from numerous POS devices into one consistent method of cash accounting.
- A supermarket chain selected ActionManager Scheduler software to ensure "the right person in the right place at the right time," guaranteeing consistently high customer service for competitive advantage.
All customers observe that as a result of using ActionManager modules to reduce "administrivia," their location managers are able to free up significantly more time to spend with staff and customers.
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